We want you to love your May Home & Fashion product, but we get that sometimes it doesn’t work out. If you are not satisfied with your purchase, please return it to us by mail within 30 days for a refund in your original form of payment. (Note: Items must be unworn, unused and include all tags, parts and accessories.)
US RETURNS
We are pleased to offer free returns for all full price items purchased within the US. Sale or discounted items are the responsibility of the customer to return.
INTERNATIONAL RETURNS
At the moment, we do not offer free returns for orders outside the US. Please note that it is the responsibility of the purchaser to cover the cost of the return shipment to the US.
May Home & Fashion cannot be held responsible or liable if returned products are lost or misdirected in transit. In order to make sure your return reaches us safely, we strongly advise you use an insured and tracked service.
We are unable to accept returned full price products that reach us more than 30 days after the original delivery date. Please do make sure that we can process your return quickly and easily by ensuring that all products are returned in their original condition and packaging.
CARE & PACKAGING FOR RETURNS
We take great pride in providing premium products of the highest quality and work hard to make sure that these are beautifully wrapped and carefully packaged when they reach you.
Please pay special attention to the packing of our product to make sure they are not distorted in shape and colors under outside circumstances. We kindly ask that you do the same when returning the item to us, as we will not be able to issue a refund on damaged items.
REFUNDS
Once your return is received, it could take up to 7-10 business days for it to be processed. Please allow 1-2 billing cycles for your financial institution to credit your account.
EXCHANGES
Unfortunately, we are unable to offer exchanges at this time. If you change your mind and wish to exchange a product, please return the product and place a new order.